Frequently Asked Questions (FAQ) For Vendors

Your Comprehensive Guide to Using Arueka's Platform


How do I sign up as a vendor on Arueka?

To become a vendor, simply visit our website and click on the "Sign Up" button or click here. Follow the prompts to create your vendor account.

What types of services can I offer on Arueka?

Arueka welcomes a wide range of home and property services, from home improvement to professional consultations. If you have a skill to offer, chances are there's a market for it on our platform.

If you don't see a category or a service that you offer on the site, let us know by submitting a support ticket. Our support team can have the services added for you.

How do I set my service rates?

When adding a service to your store, you'll have the option to set your own prices. Consider factors like your level of expertise, time required, and market rates.

Is there a limit to the number of unique services I can list?

No, there's no limit. Feel free to showcase all the services you offer to attract a diverse range of clients.

How do I receive payments from clients?

Arueka ensures secure transactions. Payments will be transferred directly to your provided account after the successful completion of a service.


Can I communicate directly with a client?

Yes, you can. Arueka has a messaging system that allows you to communicate with clients to discuss project details, ask questions, and provide updates.

What if I need to reschedule or cancel a booking?

Life happens, and we understand that. You can coordinate with your client directly through the platform to find a suitable alternative.

What fees are associated with using Arueka as a vendor?

As a vendor on Arueka, you'll be charged a small subscription fee, which helps maintain and enhance our platform's services.

Additionally, please note that your customers will also be charged a nominal service fee on each successful transaction. This ensures secure and seamless payment processing.

Is my personal information safe on Arueka?

Absolutely. Arueka takes privacy and security seriously. Your personal information is encrypted and never shared without your explicit consent.

How do I contact Arueka's customer support?

You can contact Arueka's customer support team by clicking on the "Contact Us" link in the website's footer. Fill out the form with your query, and we'll get back to you as soon as possible.